When you hire I.T. Matters, Inc., you’re not just hiring another engineer or technician to manage your business network. Instead, you’re getting the peace of mind that comes with having a team of IT specialists who are up-to-speed on your network and can solve problems with minimal disruptions to your work.
I.T. Matters Represents a wonderful group of Professionals who work in a timely manner very efficient ,very knowledgeable ,very professional in all their endeavors , I would highly recommend them to anyone who wants to protect their systems.
Lana K. Wilson
We hired I.T. Matters and they have been our best IT solution in years! Would recommend to any company looking for IT support.
Jennifer Cai
I.T. Matters is such a great company to work with. They always go above and beyond to help our office staff with all of our needs.
Katy Aguirre
There’s a Problem with the Way Most Businesses Approach IT Support in Houston
You're either working with an IT provider and you're not sure if they're doing the best for you...
Many IT providers base their entire business model on reselling software, and not providing any support beyond that.
Or you're handling everything internally, and it's becoming a bigger job than it used to be...
There comes a point in time when your key team members could better serve the business without also being the IT team.
Either way, you're spending too much time even thinking about your IT…
When it should be running smoothly, with a team of business IT experts handling all of your routine tasks.
We’re Here To Set The Record Straight…
Having The Right Houston IT Services Partner Can Change Everything
Technology continues to change at a rapid pace. However, one thing remains the same—people use computers and devices every single day. You need your computers, networks, and devices to work. This has been the number one focus of I.T. Matters for our clients since the first day we opened our doors.
We know we’re not perfect. While many other IT Management companies make outlandish guarantees like 60 days of free support or a free network audit, I.T. Matters guarantees to go the extra mile to take care of our clients. Simply put: we don’t believe there is another IT management team who is as committed to the success of our clients and who works as hard to make sure you get the services you need every single day.
You need an IT company that is going to take care of you every single day.
Here is how we do it
Goal-Oriented, But Not Rigid
Our service delivery and support processes are directed by carefully selected goals that align with your priorities as they change over time.
Process Driven — Everything Has a Place
We develop and follow well-defined processes to drive productivity, consistency, and quality in every aspect of the business.
Constantly Improving
We stridently self-assess our performance, always seek and consider client feedback, and continue our process of refining the way we do what we do.
Getting Started Is Easy
With the proper level of IT services and support, there’s literally nothing your business can’t accomplish. That’s exactly what we want for you and, at the end of the day, that’s what our IT consulting and managed services are all about.
How Can We Help?
Fill in our quick form
We’ll schedule an introductory phone call.
We’ll take the time to listen and plan the next steps.
Getting started is easy. Give us a call at (281)-214-6432 or complete the form below, and we will get in touch with you to set up an introductory phone call.
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Case studies
I.T. Matters Stories Of Success
Avoid the Headache of Managing Your IT Internally
Managed IT
With our managed IT services offering, we plug our complete IT department program into your businesses to take IT completely off of your plate.
At I.T. Matters, we’ve designed our managed services offerings to give businesses like yours the benefits of having your own in-house IT department, with none of the headaches that normally come with it. All of your routine IT tasks—from new employee onboarding, to help desk support to vendor management, backups and disaster recovery—are provided with a fixed, predictable monthly cost.
Cybersecurity
By harnessing our cybersecurity services, you can mitigate risks, maintain customer trust, comply with regulations, and ultimately safeguard your reputation and bottom line.
Cybersecurity services are of utmost importance in today’s digital landscape. With the increasing frequency and sophistication of cyber threats, businesses need robust protection to safeguard their sensitive data and systems. Our services help identify vulnerabilities, implement preventive measures, and respond effectively to potential breaches, ensuring the integrity, confidentiality, and availability of critical information.
IT Consulting
Do you need expert insight before you make a big decision concerning the future of your business’ IT?
IT consulting services play a crucial role in modern business by providing expert guidance and support in navigating the complex world of technology. Our services help organizations make informed decisions about their IT infrastructure, security, and digital transformation strategies. By leveraging the expertise of our IT consultants, you can optimize your technology investments, enhance operational efficiency, mitigate risks, and stay ahead of the competition.
IT Projects
Need help with an upcoming project? Let’s work together to get it done on time and on budget.
At I.T. Matters, we understand you need dependable support you can turn to—not someone with whom you have difficulty even reaching on the phone. We offer a wide range of project and consulting services for you to choose from, whether you’re looking for a major infrastructure upgrade, strategic IT planning or something far smaller in scale, we’ve got the experience and expertise to help.
Frequently Asked Questions
What happens when hardware fails or when new software needs to be installed?
Periodic hardware failures and new or updated software are common. Although not considered maintenance, we include handling these situations alongside general maintenance, and they are included in our services.
Can my employees reach out for support directly, or just me?
Your employees will be able to reach out to us directly. We’ll be able to help resolve the issue quickly and efficiently.
What happens when I call for support?
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Do you offer cybersecurity support?
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
What kind of industries best benefit from our IT support services?
We pride ourselves on providing excellent customer service. When you call us, you can expect a rapid, courteous response from a real person. We understand how important it is to be able to speak to someone directly when you have questions or concerns, and we will do everything we can to address your needs.
Is there a minimum number of users you support?
As a leading provider of proactive cybersecurity solutions, we are committed to helping our clients stay one step ahead of the latest threats. Our comprehensive monitoring and detection capabilities provide early warning of potential attacks, allowing our clients to take preventive action before it is too late.
In addition to our proactive monitoring solutions, we also offer a full range of vulnerability scans, intrusion detection, and network security services. Our team of security experts are constantly monitoring the latest threats and developments in the cybersecurity landscape, so you can be confident that your business is always protected.
Are IT services only for big corporations?
Our IT staff is also certified in a variety of industry-leading technologies. This allows us to offer our clients a wide range of services and support. We are committed to providing our clients with the best possible service and support.